Wheelchair and stretcher taxi in Tokyo

Libre is a care taxi service based in Kokubunji, Tokyo. We help people who use a wheelchair or need to lie down travel between hotels, hospitals, airports and the places they want to visit.

  • Our team includes staff with Japanese national qualifications (certified care worker, physiotherapist, nurse, paramedic)
  • 8 vehicles certified by the Tokyo Fire Department, about 3,500 trips a year
  • Late-night and early-morning trips are available with advance booking
A staff member assisting a wheelchair user

SERVICES

What we can help with

Hotel, hospital and clinic trips

Visit a hospital or clinic in your wheelchair, lying down if needed, then return to your hotel.

Airport transfers

Pick-up and drop-off at Haneda Airport and Narita Airport. Tell us your flight details.

Sightseeing and family events

Day trips, weddings, memorial services and other outings. Up to 5 family members can ride with you (depends on the vehicle).

Long-distance trips

If your trip starts or ends in Tokyo, we can take you anywhere in Japan.

EQUIPMENT

Equipment and support

Inside a vehicle with a stretcher
  • Standard and reclining wheelchairs, stretchers
  • Medical oxygen and suction
  • Help on stairs and inside buildings, including carrying by stretcher
  • Some vehicles carry a patient monitor and an AED

We are not an emergency service. In a life-threatening emergency, call 119.

FARES

Fares

A Libre staff member next to a care taxi vehicle
  • No booking fee.
  • Metered taxi fare, plus any equipment or assistance you need.
  • We send you a quote before you book.
  • Payment in cash, by credit card or by invoice. Please tell us in advance if you want to pay by card or invoice.
  • Cancellations on the day before or on the day of the trip are charged. Please cancel at least 2 days before.

HOW TO BOOK

How to book

  1. Send us an email with the date, pick-up and drop-off places, and whether you use a wheelchair or need a stretcher.
  2. We reply with the available time and a quote.
  3. Your booking is confirmed when you accept the quote.
Email
ambulance@b2h.tokyo
You can write in English.
LINE
LINE
Phone (Japanese)
+81-70-8448-5604